For routine COMSEC requests please send email to the mailbox “SMB_HQMC_COMSEC@USMC.MIL” with the following information:
FROM: YOUR STAFF AGENCY or COMMAND
SUBJECT: ROUTINE SERVICE REQUEST
CRYPTO MATERIAL/KEYING: ____ or SECURE VOICE-INLINE PRODUCT: ___
REQ/REPAIR _____ INSTALLATION ______ OTHER _____________________________________________
BRIEF DISCRIPTION OF THE SERVICE REQUESTED: _____________________________________________
• Subject Matter Experts in Key Management Infrastructure (KMI) policy and directive guidance for the handling, accountability, and destruction of COMSEC material and equipment. • Account Management: Accounting, inventory, destructions, inspections and training for the use of COMSEC material and equipment. • Continuous accountability of all COMSEC Material and Equipment through KMI accounting process and supply assessable material procedures. • Conduct semi-annual Local Element Inventories, annual Local Element Custodian (LEC) training. • Provide cryptographic equipment (i.e. KG-175, KIV-7, STE phone), requisition assistance and support for inline security of networks handling voice and data communications.
Sample COMSEC Access List
SD Form 572
Electronic Storage Devices (i.e. SKL)
IRIDIUM Satellite
KG-175 (series)
KIV-7 (series)
ViPER phones
KG 250 (series)
Information regarding the types of equipment supported by the Communications Security Section (ARSC) can viewed at:
Iridium 9575A (U.S. Government) | Iridium Satellite Communications
http://www.l-3com.com/
https://www.iad.gov/SecurePhone/index.cfm - (CAC enabled)
https://www.viasat.com/products/cybersecurity/
IF YOU ARE HAVING ISSUES WITH REKEYING STE OR VIPER PHONES, GO TO THE MAIN PAGE "COMSEC DOCUMENTS" FOR OTHER PROCEDURES.
Secure Telephone (STE) Rekey Procedures
STE phones are to be rekeyed at least every 3 months to provide fresh key algorithm and check for proper operation:
Rekey Procedures for STE Terminal (NOTE: If you have problems the first time WAIT 20 Minutes before attempting again!)
Insert Enhanced Crypto Card (KSV -21) into STE unit.
Press MENU
Scroll once
Press blue button under SELECT "Crypto Card Management"
Press blue button under USER in "Card Management Privileges"
Press blue button under SELECT in "Rekey Functions"
Press blue button under REKEY in "Update Rekey Phone Number"
Press blue button under SDNS in "Perform Rekey"
Press blue button under SCIP in "SDNS Rekey Mode"
Press blue button under USCF in “Select type”
Pick up receiver and press blue button under the word GO.
The automated system will answer the call and announce "if your rekey attempt fails, dial 1-800-635-5689 for assistance".
Continue to hold and the automated system will rekey STE. The unit will display "SDNS Rekey in Progress"
Press blue button under continue in "SDNS Rekey Complete"
Hang up
Select and PRESS the “UNLOCK” TAB on the phone.
Enter USER ID – 02 (or the designated ID# provided to you)
Enter 6 digit PIN – XXXXXX (PIN assigned to specific user)
PRESS the “SPEED DIAL” button and “VIPER REKEY” is already highlighted (CHOICE #1). (or dial 1-800-633-3971)
PRESS the “ENTER” to select
Wait for automatic voice prompt
Wait for automatic recording: “CONNECTION IN PROGRESS” “PLEASE STAND BY” “LINE IS SECURE” NOTE: You will see the “SECURE” button change color from WHITE to BLUE.
Once the connection is made, the phone will be rekeyed and will notify when completed.
Wait for “SECURE CALL COMPLETED, HANG UP TO DISCONNECT” on the screen.
Once done the KEY EXPIRATION will show on the top right of the screen as: “KEYEXP MON/YEAR”
Any questions please contact ARSC KOA Managers at (703) 614-2305 or send email to SMB HQMC COMSEC
If you are having issues with rekeying STE or Viper phones, go to the main page "COMSEC Documents" for other procedures.
Rekey number for both STE & Viper phones (1-800-633-3971)
Note: The Secure Mobile Environment/Personal Electronic Device (SME/PED) program is no longer available or serviced by HQMC Communications Security Section (ARSC). The SME/PED program was replaced by the DoD Mobility Classified Capabilities (DMCC) provided by Defense Information Systems Agency (DISA). The DMCC program provides the Senior Leadership (HQMC General Officers and SES personnel) means to access secure classified voice/data communications through off-the-shelf products utilizing DISA network capabilities. For more information and requests please contact ARIE at (703) 614-2109.
https://storefront.disa.mil/kinetic/disa/service-catalog#/catalogSolrSearch?q=DMCC