Carpool/ Vanpool
The Parking Management Office at the Pentagon handles all Carpool/Vanpool Permit requests for the Pentagon only. All members must apply at the Parking Office in person with the Principal Permit Holder.
• A carpool permit requires a minimum of two members (vanpool requires minimum of seven). At least two members must be employed full-time and physically working at one Parking Facility location (vanpool requires at least four); one of the two carpool members must include the principal member (vanpool requires at least four of the seven).
• Members participating in a carpool/vanpool must provide a valid driver’s license, current vehicle registration, proof of residence, live within the same general area or driving route to the facility, and carpool permit applicants may only register (1) vehicle per carpool member.
Overnight Parking
• Overnight Parking is only authorized for personnel with an Executive numbered space assigned parking permit. Personnel with an Executive number space assigned parking permit must coordinate their Overnight Parking request through their Component (CPR) or Division Parking Representative (DR), in advance.
As a tenant of the Pentagon Reservation, you may access the new Parking Management System (PMS) from the comfort of your desk at the following site: Parking Management via your CAC enabled government issued Desktop or Laptop computer.
There are step by step instructions on how to access and use the new PMS, request a temporary clearance, request a parking permit or update/add a vehicle of the
Before you can submit a request for a temporary parking clearance, or a parking permit, you must create your User Pro-file in the new PMS, first. During the creation of your User Profile, you must ensure that you add your applicable vehicles, to include the make, model, color, license plate, VIN # and vehicle type, to your User Profile.
For security purposes, you must log into the new PMS at a minimum of once every 180 days, for your parking profile (account) to remain active. If for some reason you do not log in at least once within a 180-day period, your parking profile (account) will be deactivated, and you must contact the PMO helpdesk at (703) 614-7271, to re-activate your parking profile (account).
When requesting a parking permit in the new PMS, first, your Component Parking Representative (CPR), and/or your Division Representative (DR) must conduct an Eligibility Review of your request. Upon completion of your Eligibility Review, you will receive an email directly from the PMS stating that your eligibility for an SOV permit has been verified by your Agency’s Parking Representative.
After your eligibility for a parking permit has been verified, the next step requires you to log back into the PMS to continue with the parking permit application process. The task for this next step is located on the “Permit” tab of the parking website.
After the PMO has officially reviewed, processed, and approved your parking permit request, the PMS will automatically generate and send you an email informing you that your parking permit is ready for pick-up. Pentagon parking permit holders will be instructed to come to the Pentagon Parking Office, located in Room 2D1039. Mark Center and Suffolk Building parking permit holders will be instructed to come to the Mark Center Parking Office. Both offices are open Monday- Friday, from 7am to 4:30pm. ET, closed on Federal Holidays.
If you currently possess an “expired/expiring” physical hangtag parking permit, you must turn in your physical hangtag to the PMO, prior to being issued a new physical hangtag parking permit. PMO will not issue you your new physical hangtag parking permit, without receiving the expired/expiring physical hangtag parking permit first.
If your physical parking permit is ever lost, stolen or damaged, you must report the lost, stolen or damaged parking permit to PFPA at (703) 697-1001. You will inform PFPA of your parking permit type and permit number (please contact the PMO at (703) 697- 6251, if you do not know your permit #). After providing PFPA with your permit type/permit #, they will provide you with a case number. After receiving the case number, you will call PMO and they will guide you through the next steps to get a replacement permit.
The new Parking Management System (PMS) Help Desk technical support services team is available to assist with matters specific to the new PMS, such as technical inquiries, clarifications, or basic troubleshooting access to USER pro-files, NOT general parking permit or clearance information.
To reach the PMS Help Desk, Monday– Friday, 7 am – 4:30 pm, except Federal Holidays, please call (703) 614– 7271, or by email 24/7/365 at whs.pms.helpdesk@mail.mil, and your response will be answered in the order received.